What should I do if I suspect that my password has been stolen?

Please contact us immediately via live chat or email and we will deactivate or block your account. We will issue a new temporary password and email it to the email address that you used when you registered with DHL EasyShop. If we know or suspect you have been responsible for a security breach or if there is suspected fraudulent use of your account, we may not permit you to open a new account.

Be sure you safeguard your password and don't let anyone else have it! You are responsible for all use of your account made under your login and password.

If you have simply forgotten your password or are unable to access your account, see FAQ Help! I can't get into my account