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DHL Easyshop Customer Service Team is available Sunday – Thursday (8:00 am – 9:00 pm) & Friday- Saturday (8:00 am – 5:00 pm).
The quickest way to contact us is via LiveChat
To understand how to use DHL EasyShop, visit our ""how it works"" page.
You might also want to have a look at the tab Find an answer or Self-service tools to find an answer to your question.
Due to the high number of requests during the Holiday season, you might experience some delay in our response. We apologize and are doing our best to answer all emails as quickly as possible.
Our customer service team is available 24/7 to help you and answer your questions.
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Subject Select One Shipment enquiry - it has been delivered but I have a question Shipment enquiry - it has left DHL EasyShop and is on its way to me Promotions Returns Shipment enquiry - it is with DHL EasyShop but I have a question Shipment enquiry - with my package on its way to DHL EasyShop How DHL EasyShop works I have another question Payment
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