Dear Valued Customers,

It is with deep regret that we must inform you of the permanent suspension of our DHL easySHOP service effective 26th June 2024. This difficult decision has been made after careful consideration and extensive deliberation within our organization.

The primary reason for the suspension of this service is due to unforeseen changes in market conditions, and the strategic realignment of our business priorities. We understand that this news may come as a disappointment to many of you who have relied on DHL easySHOP for their international shopping needs, and we sincerely apologize for any inconvenience this may cause.

During this transition period, we kindly request that you promptly finalize and release any shipments in our warehouses, and avoid sending new shipments to your DHL easySHOP address box in the US and the UK during the next 30 days. Any new shipments received after 26th June 2024 will be abandoned. Our dedicated team members stand ready to assist you with this process and ensure a smooth transition.

We understand the value that our easySHOP service has brought to your business/personal endeavors, and we are committed to exploring alternative solutions that may better serve your needs in the future.

Please do not hesitate to reach out to our customer support team if you have any questions or concerns during this time.

Please note that from the 26th of May, the below terms and conditions will no longer be applicable.

Once again, we express our deepest regrets for the suspension of this service and appreciate your understanding and continued support.

Sign in