We do deliver to most street addresses (not to PO boxes, however). However, if you live in a remote area, you may need to pick up your package from your closest DHL Express Service Point.
The final alert you will get from DHL EasyShop will be for any changes to your delivery address from our ‘On Demand Delivery’ platform
The following options will be given to you:
You can change the delivery date of your shipment if the originally scheduled date is not convenient for you.
You can authorize us to leave your shipment without collecting a signature if you are absent when we attempt delivery.
By leaving a signed authorization form at your front door on the morning of the day of delivery, you can authorize us to leave your shipment if you are absent when we attempt delivery.
You can authorize us to leave your shipment with an immediate neighbor if you are absent when we attempt delivery.
You can choose to collect your shipment at a DHL or DHL Partner Service Point convenient for you.
You can authorize us to deliver the shipment to a different address (for example, your workplace). Please note that a change of address will result in at least one additional day for delivery.
If you'll be away on holiday, you can change the delivery date up to 30 calendar days from the originally scheduled date.
Please note that not all countries offer all of these options
Back to top