Help! I can't get into my account!

Make sure you have entered your account number accurately in the format 0000-0000. Enter the number in this way in the login box, including the hyphen (-), then your password and click 'Login'.

If you've forgotten your account number or password click here.

You can also log into your account by entering either your suite number or the email address you used to register with DHL EasyShop.

If you are not sure whether you have created a DHL EasyShop account in the past, you can click on "Forgot Account Number or Password?" and enter your email address.

If you still can't access your account, contact Customer Service. Don't re-register for another account; only one account per customer is permitted.