How do I track my shipment?

We will email you with various progress messages:

  • 1. As soon as your goods have arrived at your DHL EasyShop suite address
  • 2. On arrival at the Middle East processing centre

We will also email you if there are any problems with a specific package:

  • Contains prohibited or restricted goods (See our FAQ)
  • No invoice or packing list from the merchant

Once a package has arrived at the Middle East processing center you can then either choose to have them prepared for shipping straight away or wait until other purchases have arrived and send them all in the same consolidated shipment.

We email you to let you know when your goods are shipped. This final message will include the DHL Express waybill and you can track this as normal through