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  • About DHL EasyShop

    About DHL EasyShop

    • How DHL EasyShop works
    • Why use DHL EasyShop
    • Register for free
    • Import duty basics
    • FAQs
  • Services

    Services

    • Consolidate shipments
    • Shipment Insurance
    • Track your shipment
  • Stay Connected!

    Stay Connected!

    • Follow us on Instagram
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Can I split items in a package?

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It is not possible to split individual boxes, as we received them from the merchants.

We do, however, repack certain items to save on shipping costs. See FAQ What is the repacking service?.

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Shipping

  • What items are prohibited and can't be delivered through DHL EasyShop?
  • What is 'volumetric weight'?
  • Do you consolidate items into one package?
  • Can I split items in a package?
  • Do I really have to pay tax and duty?
  • How do I track my shipment?
  • How long does delivery take?
  • When will you process my shipment?
  • How do I change my delivery address?
  • How do I convert pounds to kilos?
  • What happens if my goods arrived damaged at my DHL EasyShop suite?
  • Can you refuse a delivery for me?
  • I can see that my goods have been delivered, but they have not been updated into my suite yet?
  • What is the maximum size of package I can receive?
  • Do goods have to be delivered to my billing address?
  • How do I calculate my shipping charges in advance?
  • Which DVDs are prohibited?
  • Can I ship Perfumes?
  • Can I move shipments greater than 70kg through DHL EasyShop?
  • Can you deliver to any address?
  • What happens if I am not in when the parcel arrives?
  • What is emergency situation surcharge? Why are we creating this surcharge?
  • EORI/VAT requirements in UK for the high value shipments with value of 800 GBP and more?

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