When will you process my shipment?

At our sites in the USA and the UK our operations team process shipments Monday to Friday 09h00 to 17h00 local time.

Our Middle East processing site process shipments 7 days a week from 08h00 to 17h00

Any instructions received by 12h00 (local time) at the Middle East processing site will be processed and shipped on the DHL Express network that evening. For requests received after 12h00 we will try to process the request but it will be dependent on the volume of shipments we have on the day.